No appointment is necessary to visit Shorecare Urgent Care. Our Smales Farm clinic is open 24 hours, 365 days a year, and our Northcross clinic is open 8am – 8pm, 365 days a year. Any feedback you have is gratefully received as we are always striving to improve our service. If you have a general enquiry, feedback, or complaint, please complete the form below and one of our team will aim to respond to you directly within 72 hours. If you have not heard from us in that time, please telephone the clinic so we can ensure your comments are received by our team. Thank you.

For comments relating to Horizon Radiology and their service at Smales Farm, please contact them directly on 0800 746 853.

Please do not use this form to seek medical advice.. If you are unwell or have a medical question then you will need to be seen by one of our medical staff.

Contact Info

Free Phone:
Smales Farm: (09)489 7789
Northcross: (09)478 6804
Administration: (09)489 3186
Postal Address:
Shorecare Medical Services Ltd
PO Box 31188
Auckland 0741

Patient survey:

If you have visited one of our clinics recently, we would like to invite you to complete our patient survey. At Shorecare, we value your opinions so that we can continue to improve our service to the North Shore community. Individual responses are anonymous as we have no ability to track your personal details when you complete this survey. We appreciate your honest feedback.

Thank you for visiting our website today.