No appointment is necessary to visit Shorecare Urgent Care. Our Smales Farm clinic is open 24 hours, 365 days a year, and our Northcross clinic is open 8am – 8pm, 365 days a year. Any feedback you have is gratefully received as we are always striving to improve our service. If you have a general enquiry, feedback, or complaint, please complete the form below and one of our team will aim to respond to you directly within 72 hours. If you have not heard from us in that time, please telephone the clinic so we can ensure your comments are received by our team. Thank you.

Please do not use this form to seek medical advice.. If you are unwell or have a medical question then you will need to be seen by one of our medical staff.

Contact Info

Free Phone:
Smales Farm: (09)489 7789
Northcross: (09)478 6804
Administration: (09)489 3186
Postal Address:
Shorecare Medical Services Ltd
PO Box 31188
Auckland 0741


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